Frequently Asked Questions
Everything you need to know about shopping at i-Station
What is the standard shipping timeframe for electronics?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do your products come with a manufacturer warranty?
Yes, all electronics sold at i-Station include a minimum 12-month manufacturer warranty. We also offer extended protection plans for accidental damage.
What is your return policy for opened devices?
You can return devices within 30 days of purchase. Please note that opened electronics must be in original condition with all accessories to qualify for a full refund.
Are the devices sold on i-Station brand new or refurbished?
We primarily sell brand new, factory-sealed products. Any refurbished items are clearly labeled in the product title and undergo a rigorous 50-point quality inspection.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for high-value purchases.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery progress.